At Soghat-e-Zaiqa, hum apne customers ko behtareen aur hassle-free shopping experience dene ki koshish karte hain. Agar aap ko apna order cancel karna ho, to neeche diye gaye rules follow karein.

Order Cancellation

Order Dispatch Hone Se Pehle

Aap apna order 12 ghantay ke andar cancel kar sakte hain, بشرطیکہ order process ya dispatch na hua ho.

Order Dispatch Hone Ke Baad

Jab order dispatch ho jaye, us ke baad usay cancel nahi kiya ja sakta. Agar aap ko order receive karne ke baad kisi qisam ka masla ho, to hamari team se rabta karein.

Order Cancel Kaise Karein?

Order cancel karwane ke liye humein jald se jald WhatsApp par contact karein aur ye details share karein:

• Order Number / Order ID
• Aap ka Naam
• Registered Mobile Number

Non-Cancellable Orders

Neeche diye gaye orders cancel nahi kiye ja sakte:

• Jo orders pehle hi dispatch ho chuke hon
• Special offers ya promotional deals ke under place kiye gaye orders
• Customized ya special request par tayyar kiye gaye orders

Refund for Cancelled Orders

Agar aap ka order cancel hone ke liye eligible hai aur payment pehle hi receive ho chuki hai, to refund process kiya jayega.

• Refund 3–5 working days mein process kiya ja sakta hai.
• Refund available payment method ke mutabiq process hoga.

Need Help?

Agar aap ko order cancellation ya kisi bhi order se related madad chahiye, to hum se WhatsApp par contact karein:

WhatsApp: 0322 8780594

Humari team aap ki madad karne ki puri koshish karegi.